Why isn't my voucher code working?

How to use a voucher:
When you reach the 'Ready to order?' page of checkout, you'll be prompted to add any voucher codes you may have under 'Discounts'. Simply enter your code in the text box and click 'Add voucher'. You'll see a green message to confirm it's been added successfully.
Please note: if there are any hiccups, you'll see a red message explaining the problem.

Once you've added a code, you'll also see a 'Remove' button in case you change your mind.

Why isn't my voucher code working?
Double-check the details on your voucher to make sure it's still valid. Some of our vouchers may have particular restrictions depending on what the voucher is for.
Also, be sure to enter the code exactly as it appears.
Still having trouble? Get in contact with us here.

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